Every review, every channel, one feed.
Google, Yelp, Tripadvisor, DoorDash, Uber Eats, Resy. One inbox to triage, one click to reply. Drafts that sound like your operator wrote them.
No credit card. Month to month.
A reputation that grows because someone tends it every day.
One inbox across channels
No tab-switching. No missed reviews on platforms you forgot to log into.
Drafts in your voice
Trained on your past replies. Reads like the owner on a slow Tuesday, not a chatbot.
Critical reviews escalated
1-stars, food safety mentions and named regulars are held for the operator, not auto-replied.
Dispute prep for fakes
When a review looks fake, Ava drafts the platform-specific dispute language for one-click submission.
The numbers we hear back.
Median reply time
Reviews touched within 24h
Average star uplift in 90 days
Meet Ava.
Ava reads, drafts, and tracks sentiment across every guest channel.
Questions about review management
Can Ava reply automatically?
Only for 5-star reviews, and only if you turn auto-reply on. Anything 4 stars or below requires operator approval.
Does this support delivery reviews?
Yes. DoorDash and Uber Eats reviews flow into the same inbox.
How do you stop fake replies?
Reply suggestions are scoped to your brand voice. Pre-publish review checks catch off-brand or unsafe drafts.
Try review management on your real reviews.
Connect your channels and have your first reply drafts before tomorrow morning.